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Privacy Policy

At Apna Tohfa, we value the trust you place in us when sharing your personal information and cherished memories. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website [Insert Website URL].

1. Information We Collect

We collect information to provide a seamless gifting experience:

  • Personal Details: Name, email address, phone number, and shipping address.

  • Order Content: Photographs, custom text, or messages you upload for product personalization.

  • Payment Information: Processed securely through our payment gateway partners (we do not store your credit/debit card details).

  • Technical Data: IP address, browser type, and cookies to improve website functionality.

2. How We Use Your Information

We use your data strictly for:

  • Order Fulfillment: Processing, personalizing, and shipping your gifts.

  • Communication: Sending order updates, tracking details, and responding to support inquiries.

  • Marketing: If you opt-in, we may send festival guides, gift ideas, and special offers.

  • Internal Improvement: Analyzing website traffic to enhance user experience.

3. Data Protection & Security

We implement industry-standard security measures to protect your data.

  • Photos/Media: Your uploaded images are used only for production. Once the order is completed and the return/replacement window has passed, these files are periodically deleted from our active servers.

  • Encryption: Our website uses SSL encryption to ensure that data transferred between you and our server is secure.

4. Third-Party Sharing

We do not sell or rent your personal information. We only share data with trusted third parties necessary for operations:

  • Courier Partners: To deliver your orders.

  • Payment Gateways: To process secure transactions.

  • Legal Requirements: If required by law to comply with legal processes.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you.

  • Request the correction of inaccurate information.

  • Request the deletion of your account or personal data (subject to pending orders).

  • Opt-out of marketing communications at any time via the "Unsubscribe" link.

6. Cookies

We use cookies to remember your cart items and preferences. You can choose to disable cookies through your browser settings, though some website features may not function correctly.

7. Changes to This Policy

Apna Tohfa reserves the right to update this policy. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have questions regarding this Privacy Policy or how your data is handled, please contact us at:

Apna Tohfa Support Team Email: [Insert Email Address]

Phone: [Insert Phone Number]

Address: [Insert Physical Office Address]